FAQ’s
What is The Regimen?
The Regimen is a curated skincare destination focused on simplifying skincare through structure, selection, and consistency.
We introduce carefully selected international brands and organise them into routines designed to support real, repeatable results.
What is Anyong?
Anyong is a skincare brand selected as part of The Regimen’s curated offering.
It reflects our standards around formulation quality, ingredient integrity, and routine-based skincare.
Are the kits customised?
We don’t customise products individually, we curate routines intentionally.
Based on your quiz results, we recommend:
- A core 30 day kit aligned to your primary concerns to help you see improvement and establish consistency
- Supporting add-ons to complete your routine where needed
- As you reach the end of your 30-day cycle, all products within your routine are available in larger sizes for continued use. there is no need to repurchase another kit.
Can I buy products individually after my 30 day kit?
Yes. All products are available individually in larger sizes, allowing you to continue your routine beyond the initial 30-day cycle.
How do I use the products?
Your routine is structured into morning and evening use, and should look something like:
AM:
- Gel Cleanser
- Toner
- Serum
- Eye cream
- Moisturiser
- SPF
PM:
- Oil cleanser
- Gel cleanser
- Toner
- Serum
- Eye cream
- Moisturiser
Each step is intentional and contributes to the overall function of the routine.
Do I have to use all the products?
The routines are designed as complete systems. Using all steps consistently helps ensure the intended outcome of the regimen.
When will I see results?
Skin responds best to consistency.
Most people begin to notice changes within a few weeks, with more visible improvement over the full 30-day period.
Can I mix these products with my current skincare?
For best results, we recommend following the regimen as provided.
Introducing additional products may interfere with the structure and effectiveness of the routine.
Where does the ANYONG Vitamin C Serum fit in my routine?
The ANYONG Vitamin C Antioxidant Serum is best used in the morning, after your cleanser and toner, and before your moisturiser and sunscreen. This advanced Vitamin C serum is designed to combat environmental stressors and enhance skin’s luminosity.
Within your regimen, apply your toner first, followed by the Anyong Vitamin C Antioxidant Serum moisturiser, and sunscreen.
This placement allows the Vitamin C to absorb effectively and support a brighter, more even-looking complexion throughout the day.
When should I apply the ANYONG Eye Cream in my routine?
The Anyong Timeless Glow Eye Cream should be applied after your serum and before your moisturiser, both in the morning and evening.
Which kit is right for me?
We recommend completing our skincare quiz.
It allows us to guide you toward a routine aligned with your skin’s primary needs.
What if I have sensitive skin?
We prioritise formulations that support long-term skin health.
Certain routines are specifically designed to support the skin barrier and reduce sensitivity. The quiz will guide you accordingly.
How long does delivery take?
Delivery typically takes 3–10 business days, depending on your location.
How can I track my order?
Tracking details will be shared once your order has been dispatched.
Can I return my order?
We accept returns within 7 days of delivery for unused and unopened products.
Can I return opened skincare products?
Due to hygiene and safety considerations, we do not accept returns on opened or used skincare products.
How can I contact you?
You can reach us via:
Do you offer consultations?
We do not offer consultations at this stage.
Our quiz is designed to guide you toward a suitable routine in a clear and structured way.